Legal
Refund & Cancellation Policy
Last updated: 25 October 2026
Instant Studio is a one-time digital purchase. You get the download and licence key instantly after payment, so there is nothing to cancel and no subscription to stop.
When we refund
We refund the full amount if, within 7 days of your purchase:
- You couldn't get access: the download or licence key never reached you and we couldn't fix it.
- You were charged wrongly: a duplicate charge, a wrong amount, or a payment taken without an order.
- The product is faulty: Instant Studio doesn't work on a supported computer (Windows 10/11 or macOS, 8 GB RAM or more, with a paid Claude plan) and we couldn't fix it after you contacted support.
When we don't refund
- A change of mind after downloading.
- Not having a paid Claude plan, or hitting your Claude plan's usage limits.
- Unsupported devices such as phones, tablets or Chromebooks.
- Results that depend on your footage, references or direction.
How to ask for a refund
Email nishant@advancemediasolution.com within 7 days of purchase with your Razorpay payment ID (it starts with pay_) and what went wrong. We reply within 2 business days. Approved refunds go back to your original payment method through Razorpay, usually within 5–7 business days depending on your bank, and your licence to use Instant Studio ends.